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An electric car stuck near the NEC or on the M42 around Birmingham should never be towed on its wheels, since that can strain the motor connected to them. K9 instead sends a flatbed from its UK-wide fleet of 3,000 drivers, with the cost agreed on WhatsApp before anyone sets off, then carries the car onward to a dealer, straight home, or the nearest place to charge it.
When an Electric Car Stops Near the NEC or the M42
An electric car that will not start or will not move near the NEC, on the M42, or anywhere around Solihull needs a different kind of recovery than a petrol or diesel car would normally require. The wheels of most electric cars drive the motor directly, so towing one on its own wheels can damage the motor and the electronics inside it. A flatbed is the only safe way to move a car like this, and that is exactly what K9 sends out, regardless of the make or the age of the car involved.
📞 Call now: 07301 118118
A Flat 12 Volt Battery Is Not the Same as an Empty Car
Most electric cars that will not wake up near Fort Parkway or Tyburn Road simply have a flat 12 volt battery, and that can be jump started in the normal way without anyone touching the high voltage pack underneath. If the main battery has actually run out of charge rather than the small 12 volt one, jump starting will not help, and the car needs to be carried to a charger instead, whether that is a dealer, a home socket, or the nearest rapid charging hub. This is one of the most common reasons an electric car in Birmingham fails to respond to the key at all, and it rarely signals anything more serious than a battery that has drained while parked for a long period.
Loading an Electric Car Safely
Electric cars are heavy, so the driver sent by K9 brings a flatbed rated for that weight rather than a small trailer. Most electric models include a tow eye somewhere under the bumper along with an electronic transport setting that takes the car out of park, but a 12 volt battery with nothing left in it can refuse to let that setting engage, so skates go under the wheel instead. Loading an electric car safely near Perry Barr or Star City retail park involves:
- checking the charge level first
- finding the correct tow eye
- engaging transport or neutral mode where possible
- using skates if the wheels will not release
- strapping the car down securely for the flatbed
Punctures and Wheel Damage Are Common Too
The weight and torque of an electric car means punctures and damaged wheels happen more often than on a petrol car, and a good number of electric models carry no spare wheel at all. If that happens on the M5 near Edgbaston or anywhere else around Birmingham, the same flatbed recovery applies, and the car can be carried straight to a dealer or a tyre specialist rather than left sitting at the roadside for hours. For wider coverage of electric vehicle recovery in general, see our electric vehicle recovery page.
Getting the Car to a Charger or a Dealer
Once loaded, the car might head to a dealer, back to the home of its owner, or straight to the nearest rapid charging point if the main battery is the one at fault rather than the 12 volt battery. K9 also handles longer moves for electric cars, so a Birmingham vehicle being sold to a new owner elsewhere, or bought from a dealer outside the city, can still travel the same day in most cases. Our Birmingham vehicle recovery page covers the wider service beyond electric cars specifically.
Available Around Birmingham Day and Night
The 4.9 out of 5 score K9 carries on Google, built on a base of over 200 reviews, holds steady whether the call comes from Solihull at lunchtime or from the M42 in the middle of the night. There is no membership scheme to join first, because the driver closest to the car is simply dispatched from a nationwide pool of 3,000, not from a single depot.
Call 07301 118118 to get a driver moving toward your electric car right away.
What our customers say
“Broke down on the M25 with my family and K9 got us to safety fast. Cannot thank them enough.”
— Jonathan
“Great service, quick arrival within the hour and a good rate compared to most.”
— Ibrahim Suleman
“Excellent service from the call to the lads who picked me up. Professional and respectful.”
— Andrew Chambers
Questions Birmingham EV Owners Ask Us
Can an electric car be towed instead of loaded
No, not safely. Towing most electric cars on their own wheels spins the motor and can damage it, which is why K9 always sends a flatbed that carries the car with all four wheels off the ground, whatever the model.
What if the battery is completely empty rather than flat
A jump start only fixes a flat 12 volt battery, never the main pack. If the main battery is empty, the car is carried on a flatbed to the nearest charger, a dealer, or home, since charging at the roadside is not an option.
Do you charge electric cars at the roadside
No. The high voltage battery is never touched by a K9 driver. Instead the car is recovered to wherever it can be charged safely, which is usually the fastest way to get the owner moving again.
More Electric Car Cover Around Birmingham
Read our guide on what to do when an electric car breaks down or see how we handle jump starts for a flat 12 volt battery. Together they explain both the roadside basics and what happens if the car needs to travel further than a local garage.