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If your vehicle has failed at Michaelwood Services on the M5 between junctions 13 and 14, wait in the car park on your side of the motorway and call K9 Recovery on 07301 118118 for a flatbed to load you and take you onward.
Recovery at Michaelwood Services, M5 Junctions 13 to 14
Michaelwood sits on the M5 between junctions 13 and 14, on the edge of the Cotswolds with the Severn Vale opening out to the west, roughly midway on one of the longer gaps between services on this motorway. If your car has failed on this stretch, this is the only realistic place to stop safely for some miles in either direction.
The northbound and southbound sites here are genuinely separate buildings on opposite sides of the carriageway, not joined by a bridge, so a recovery truck comes straight into whichever car park matches your direction of travel.
📞 Call now: 07301 118118
A Longer Stretch Than Most
Because the run to the next services in either direction is longer here than average, drivers sometimes push on a bit further than they should when a warning light appears, hoping to reach fuel or facilities. If your car is showing a fault, Michaelwood is worth stopping at rather than continuing, even if it means a short wait for recovery.
Steep Banks and Cotswold Views
The land either side of the M5 here rises quickly towards the Cotswold escarpment, and the services car parks sit on a noticeable slope in places. Our drivers position the flatbed carefully on the incline, particularly for lower cars and anything on soft or worn tyres.
EV Charging on This Stretch
- Charging bays that are occupied or temporarily out of service
- Batteries running down faster than expected on the climb from the Severn Vale
- Hybrid vehicles switching entirely to a flat battery on a long motorway run
Every electric or hybrid vehicle we recover goes on a flatbed, not a tow rope, to protect the drivetrain — more detail is on our electric vehicle recovery page.
Vans and Company Cars Through Gloucestershire
K9 recovers a steady flow of delivery and trade vans from this stretch of the M5, taken to a depot, home address or garage as needed — see our van recovery service. We dispatch from a nationwide network of 3,000 vetted drivers, sending whoever is nearest to Michaelwood rather than a fixed local truck. Read our M5 breakdown recovery page for the full route, or the motorway services recovery hub.
The Severn Vale and Dursley
Michaelwood looks out over the Severn Vale towards the river and, on a clear day, across to the Welsh hills beyond, which makes it one of the more scenic stops on the M5 despite being a working services rather than a viewpoint. The market town of Dursley lies a short distance to the east, tucked under the Cotswold edge, and is often a more practical destination for a driver who needs somewhere with shops and a garage than continuing all the way into Gloucester or Bristol. If your recovery is not urgent and you would rather be dropped somewhere local while arrangements are made for your car, mention Dursley or a similar nearby town to our driver when they call to confirm details.
While You Wait at Michaelwood
- Confirm whether you are on the northbound (Gloucester-bound) or southbound (Bristol-bound) site
- Take advantage of the longer wait between services to grab food if you need it
- Keep off the steep grass banks around the car park in wet weather
- Describe any recent warning lights to the driver when they arrive
There is no membership fee and no call queue at K9, just a price agreed before dispatch, full insurance, and a 4.9/5 rating built from over 200 Google reviews. Call 07301 118118 any time, any day.
What our customers say
“Broke down on the M25 in the third lane with my wife and kids. Andrew pulled up and got us to safety fast. Cannot thank him enough.”
— Jonathan
“Great service, quick arrival within the hour and a good rate compared to most.”
— Ibrahim Suleman
“Excellent service from the emergency call to the lads who picked me up. Professional and respectful.”
— Andrew Chambers
Michaelwood Services Recovery FAQs
Are the two sides of Michaelwood Services connected by a footbridge?
No, the northbound and southbound sites at Michaelwood are separate buildings without a connecting bridge, so the recovery truck goes straight to the car park matching your direction.
Why is Michaelwood a good place to stop if my car shows a warning light?
The gap to the next services on this part of the M5 is longer than average in both directions, so it is safer to stop here than risk pushing on with a developing fault.
Does K9 recover hybrid cars from Michaelwood Services?
Yes, hybrids that have lost their battery charge on a long run are recovered the same way as fully electric cars, loaded onto a flatbed rather than towed.
Recovery Coverage Near Michaelwood
K9 also covers Gloucester, Cheltenham and Bristol, in addition to the rest of the country on our coverage areas page.