When your work van breaks down, every minute is money — missed jobs, waiting customers and a vehicle full of tools you can’t leave behind. Here’s how to handle it and get moving again fast.
1. Get to safety first
Pull over as far from traffic as you safely can, put your hazards on, and if you’re on a motorway or fast road, get out on the passenger side and behind a barrier where possible. Your van can be recovered — you can’t be replaced.
2. Secure your tools and stock
Lock up if you’re leaving the van, or tell your recovery operator what’s on board so it’s handled with care. A good recovery driver will treat a loaded van properly.
3. Call a recovery service that keeps you working
You don’t need to be a member of anything. K9’s nationwide driver network means a properly equipped driver is usually close by, day or night, with a clear price before they set off. Loaded or empty, car-derived van or 3.5-tonne Luton — see van & light commercial recovery.
4. Plan your onward job
Ask for recovery to a garage, your depot, or the next job — and if the van needs to travel a distance, we can transport it anywhere in the UK.
Van down right now? Call K9 on 07301 118118 — 24/7, no membership.