Rolling into a service station on a dying engine feels like a relief — you are off the live carriageway and somewhere safe. But you still need to get home. Here is how to handle a breakdown at motorway services.
1. Park safely and assess
Get into a normal parking bay if you can, away from the fuel forecourt and HGV area. Put your hazards on. If the car will not move, do not try to push it across a busy service area alone — wait for help.
2. You are not stuck with the on-site operator
Many drivers assume they must use whoever the services recommend, often at a premium. You are free to call your own recovery. With no membership needed, K9 can come to any service station on the network and get you moving.
3. Give a clear location
Name the services and the motorway — for example “Watford Gap services, M1 southbound.” We cover them all; see motorway services recovery and 24/7 motorway recovery.
4. Wait somewhere warm
The advantage of a breakdown at services is that there is shelter, toilets and coffee. Stay inside, keep your phone charged, and we will call when the driver is close.
Every service station, one number
From Tebay to Toddington, we recover from every services on the network. Call 07301 118118 or see all the areas we cover.
Broken down or need a vehicle moved?
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